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KLM, don’t use customers as banks
Tens of thousands of flights have now been cancelled due to the corona virus and entry bans imposed by several countries. As a result, millions of pre-paid holidays and business trips have gone down the drain. Many airlines are refunding customers their pre-paid money. Fortunately, because many people and companies are currently in uncertainty about…
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What is the company of the future like?
How do young startups manage to take over the world at a dazzling pace while trusted, established companies are going bankrupt? What developments would an entrepreneur or director need to keep track of in order to act at the right moment and seize the opportunities? How radically do you have to change to still be…
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Companies, take note: not online or offline, but fastline is what consumers need you to be
The Dutch street scene is more confusing than it’s ever been. The shops you’ll come across now on your shopping trip are not the familiar retail chains like Schoenenreus, V&D, Polare and the Free Record Shop, but stores like Coolblue and Apple which you could only visit online until recently. In Amsterdam’s biggest shopping street,…
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Two days a month offline: really alone with your own thoughts
What would it be like to go without mobile phones, computers and the internet for a day? A lot of people wouldn’t really know how to answer that question any more: for so long now we’ve been using all the conveniences of the digital world, offered to us by the simplifying algorithms of quoted American…
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Don’t (just) teach children computer programming
What is the purpose of education? To prepare children for an independent life in the world of tomorrow. But what are educational decision makers to do when the world evolves so rapidly that even the most esteemed scientists and visionaries can only shrug when asked what the future will be like? Computer programming, that’s the buzzword…
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Smart City: Heaven or Hell?
Imagine a world without crime or traffic jams. A world where all the trains run on time, and where poverty only exists in the history books. No noise, no litter on the streets, and you’ll never step in dog poo again. Welcome to the Smart City, the city where all our problems have been solved…