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Have banks already lost the battle?
This was my speech for the Dutch Parliament about the usage of customer data by banks: Esteemed chairman, commission and others present, Much has already been said today about the role of banks in our society, the legal framework within which they have to operate and their role regarding innovation. I would like to attempt…
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Bank of Tomorrow: the keywords are customisation and relevance
26 years old. Bright green sneakers, messy hairdo, an irreverent look in his eyes. Not much out of the ordinary so far. But while the bulk of his peers are looking for jobs, his agenda is booked solid until September 2014 with international consultancy assignments, lectures, workshops and radio and TV appearances: ‘internet guru’, entrepreneur,…