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Why I will never use Sixt Car Rental Croatia again (and you shouldn’t either)
A company is as good as its customer service when something goes wrong. I always used Sixt Rent-A-Car in my life. Usually they offer you new cars, and because of my frequent flyer status with Emirates and KLM I get good discounts. Still they are the most expensive car rental company that I know, and…
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Ritz-Carlton and Marriott in the digital age: five star or two star customer service?
Ritz-Carlton, Marriot’s five star luxury hotel chain, manages to surprise and delight its guests time and time again. They’re doing so well at this, in fact, that guests keep coming back to Ritz-Carlton hotels far more often than they do for their five star competitors. But how are they doing in the digital world? Not…
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Why I no longer use Booking.com (and you shouldn’t either)
So you’re going on a holiday this summer and want to book a hotel or an apartment? Do yourself a favour: don’t use a site like Booking.com. If you book directly with the hotel or apartment itself, you can usually get a 10-30% discount. That’s the money that would otherwise go to Booking.com. In some…
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Security company Intego and https/ssl
I love Intego and the security software they create for Apple Computers. Since a couple of years I am a satisfied paying customer. A while ago the updater of my Intego software told me that there’s a new version available for download, for free! Happily surprised I clicked on the button to install the update,…
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Konoba Batelina Croatia Review
So you wanna be a Michelin-star? Of course you can follow the stars of the universe, or use Tripadvisor to find the best restaurants in town. But even better is to ask locals about their recommendations. Not just locals, but especially chefs. Executive chef Teo Ivanisevic recommended me to go to Konoba Batelina in Banjole,…
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The Cloud — what an awful, vacuous term
‘Cloud computing’. What an awful, vacuous term. Computer usage with clouds. Even the average IT professional – never mind the average SMB owner – feels how intangible those words are and can’t make heads of tails of them. You can try it yourself the next time you run into some computer whizz. Ask them to…