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The Government & Innovation
What is the company of the future like?
Don’t (just) teach children computer programming
Smart City: Heaven or Hell?
Privacy: protect it or you’ll lose it
Customer brand loyalty is disappearing; what can you do to keep your customers? 5 tips.
Companies, take note: not online or offline, but fastline is what consumers need you to be
Two days a month offline: really alone with your own thoughts
Why I will never use Sixt Car Rental Croatia again (and you shouldn’t either)
Ritz-Carlton and Marriott in the digital age: five star or two star customer service?
Why I no longer use Booking.com (and you shouldn’t either)
Security company Intego and https/ssl
Lost and lightness
Digital voting: expensive, undemocratic and an inevitable security liability
ANWB’s Big Brother insurance is a terrible idea
“The ad blocker is a godsend”